Prepared for Baker-Gilmour Cardiovascular Institute · 2026 Strategy Review · Confidential — not for distribution
Cardiovascular Service Line Performance & Optimization · Jacksonville & St. Augustine

A Scalable, Profitable Remote Care Service Line
for Baker-Gilmour Cardiovascular Institute.

Medicare now pays — every month — for continuous remote care of heart failure, coronary artery disease, atrial fibrillation, and hypertension. This practice, whose founder helped adapt NASA telemetry so a moving ambulance could transmit an EKG to the emergency room, bills none of those codes today. This is the plan to claim them.

$0
24-Month Net Reimbursement
$0
24-Month Practice Margin
0
Hospitalizations Avoided
0
Unique Patients in Active Remote Care (Month 24)
Since 1953 · Remote Care Is in Your DNA

The Fee Schedule Caught Up. The Billing Has Not.

Baker-Gilmour is not being asked to adopt someone else's idea. The founder's signature achievements — EKGs transmitted from moving ambulances, cardiac patients in small rural hospitals monitored from metropolitan coronary care units — are the direct ancestors of today's remote physiologic monitoring and chronic care management. The only thing missing is the modern program.

★ 1953

Florida's First Pediatric Heart Physician

The founder opened his Jacksonville practice in 1953 — the founding of a cardiovascular institution now in its eighth decade of independent practice.

★ NASA-Derived Telemetry

Ambulance EKG Transmission

Dr. Baker helped adapt the NASA technology that monitored astronauts' EKGs into systems transmitting EKGs from moving ambulances to emergency rooms.

★ Remote Monitoring Pioneer

Rural Hospital to Metro CCU

He developed remote cardiac patient monitoring — connecting patients in small rural hospitals to coronary care units in larger metropolitan hospitals.

✓ The Whitespace Today

No Modern Program — Yet

No remote physiologic monitoring or chronic care management program is marketed anywhere on the practice's site today. The founder's category sits unclaimed, in his own practice.

Dr. Kay E. Gilmour — Jacksonville's first female critical care practitioner and the first female Chief of Cardiology at Memorial Hospital — extended that legacy of firsts. The 2026 opportunity is to be first again: the independent cardiology group in Northeast Florida that runs remote care as a governed, margin-positive service line.

The 2026 Payment Shift

Both of Your Anchor Hospitals Now Own Mandatory Episodes

Since January 1, 2026, CMS's Transforming Episode Accountability Model (TEAM) holds hospitals financially accountable for 30-day surgical episode cost and quality. Both hospitals where Baker-Gilmour's cardiologists practice are mandatory participants — and a 2026 billing change makes the operational answer newly reimbursable.

Live Now
TEAM · 2026

Two Named Hospitals, In the Model

HCA Florida Memorial Hospital (CCN 100179) — where a Baker-Gilmour physician directs the electrophysiology laboratory — and Flagler Hospital (CCN 100090) in St. Augustine are both mandatory TEAM participants in the Jacksonville CBSA (27260), model window 2026–2030. Their surgical episodes, including CABG, now reconcile against CMS target prices with 30-day spend and readmissions on the line.

Tailwind
CY2026

Short-Window Remote Monitoring Is Now Billable

New CPT codes 99445 (2–15-day device supply) and 99470 (first 10 minutes of management) remove the 16-day floor that used to block episodic monitoring — making post-discharge and post-procedure windows cleanly billable for the first time.

Your Geography
2 for 2

You Sit at the Episode Source

The Jacksonville office is directly across the street from HCA Florida Memorial; the St. Augustine office sits on the Flagler Hospital campus. The discharges those episodes are judged on walk past your front door — a structural position no other independent group can copy.

Heart Failure
Coronary Artery Disease
Atrial Fibrillation
Hypertension
The Operating Model

One Service Line, Built for a Cardiology Practice

A named service line with its own P&L and scorecard, rather than a device pilot bolted onto one condition. CoachCare runs the engine, Baker-Gilmour's physicians govern it, and the program follows the Medicare patient between every office visit.

Monitoring Arm — RPM
  • RPM Cellular blood pressure, weight, and pulse-ox monitoring across the heart failure, coronary, atrial fibrillation, and hypertension panels — the continuous early-warning and titration layer.
  • Bridge Structured post-discharge outreach with short-window monitoring (99445/99470) on discharges from your two TEAM hospitals — the billable bridge from episode to office.
  • Extend A natural extension of workflows you already run: Holter and event monitoring, pacemaker, defibrillator, and loop-recorder follow-up.
Management Arm — PCM
  • PCM Principal Care Management (99426/99427) — the care-management wrapper for the condition this practice actually owns: resistant hypertension, coronary disease, heart failure, or cardiovascular disease as a single domain. Monthly clinical touch, medication reconciliation, care planning.
  • Engine Enrollment, devices, 24/7 alert triage, care-team outreach, documentation, and billing capture — built once by CoachCare, reused by both arms.
Why PCM, not CCM: a specialist's care management is focused on one principal condition — resistant hypertension, coronary disease, heart failure — or on cardiovascular disease as a single domain, which is precisely what Principal Care Management is written for. Chronic Care Management assumes management of all of a patient's conditions, and it is increasingly billed by the patient's primary care practice, or absorbed into a prospective payment there. PCM is the code that fits the specialist's actual scope and does not collide with the PCP's.
The one coordination rule: each patient gets one longitudinal care-management wrapper — PCM on the principal cardiac condition — and RPM stacks with it in the same month. One care plan lives in the practice's Veradigm chart, and every claim is supported by auto-generated documentation.

The CY2026 Billing Stack

ServiceCodesCY2026 MagnitudeCardiovascular Use
Transitional care management99495 · 99496~$200 / ~$280*Every HF and post-procedure discharge from Memorial and Flagler
RPM setup & device supply99453 · 99454 · 99445 (new)~$20 setup · $50.00/mo99445 unlocks the 2–15-day post-discharge window
RPM treatment management99457 · 99458 · 99470 (new)$51.12 + $41.22 add'lMonthly review, titration, escalation
Principal care management99426 · 99427$67.57 + $53.69 add'lThe principal cardiac condition — HF, CAD, resistant HTN — ≥3 months

Dollar figures are CY2026 Physician Fee Schedule amounts auto-resolved for zip 32216 (Florida carrier 09102, locality 99), as used in the Value Analysis below. *TCM shown at national non-facility magnitude — not included in the modeled forecast.

Connective Tissue

One Service Line, Every Value Layer

The same infrastructure — enrollment, devices, alerts, outreach, documentation, billing — is the connective tissue for the TEAM episodes your hospitals now own, and for every other lever the practice cares about.

A Standalone Recurring P&L
$1.71M modeled net reimbursement and $731K practice margin over 24 months — recurring, subscription-like professional fees from the panel you already manage, margin-positive from month two with no negative-margin quarter, and enrollment staffing funded by CoachCare.
TEAM Episode-Cost Performance
Discharge outreach plus first-14-day monitoring on every high-risk discharge from HCA Florida Memorial (CCN 100179) and Flagler Hospital (CCN 100090) moves 30-day spend and readmissions — the exact terms on which those hospitals' episodes are now reconciled. The group that runs this program becomes the partner both hospitals need in the model era.
Device-Clinic Modernization & the Renal-Denervation Lane
Your EP program already generates a device-follow-up population — pacemakers, defibrillators, loop recorders, Holter and event monitors. A modern remote-monitoring backbone upgrades that workflow, and the hypertension RPM panel it creates is the same blood-pressure infrastructure on which renal denervation referral and evidence pathways are being built — an open lane in this market.
The Quality Halo
Seven decades of independent reputation, defended between visits. Continuous post-discharge care protects readmission performance, patient loyalty, and the hospital leadership roles your physicians hold — the halo that anchors referrals in a consolidating market.
In the Chart You Already Use

Built to Run With Your Veradigm Environment

Baker-Gilmour runs a Veradigm ambulatory environment, with patients already using the FollowMyHealth portal. CoachCare's integration catalog includes Veradigm: the program is designed to work from the chart your team already lives in, not beside it.

Enroll

From the Chart

Eligible patients are identified and enrolled from practice data, so your staff never maintains a separate registry or learns a new system.

Monitor

Vitals Flow Back

Cellular device readings and care-team documentation return to the practice as structured data — a continuous record between visits, not a stack of faxed PDFs.

Document

Compliance Built In

Time logs, care plans, and consent capture are generated automatically to the standard each code family requires.

Bill

Claims-Ready Every Month

CoachCare's billing engine assembles claim-ready detail for every enrolled patient, every month — the capture-rate discipline that decides program economics.

Patients keep the FollowMyHealth experience they already know.

CoachCare Value Analysis · Modeled for Baker-Gilmour

The Value Analysis

A 24-month forecast for the practice: an estimated 2,200-patient Medicare panel across both offices, six referring providers plus a dedicated on-site enrollment specialist funded by CoachCare, CY2026 rates auto-resolved for zip 32216 (Florida carrier 09102, locality 99). The service line is RPM + PCM — physiologic monitoring plus Principal Care Management on the principal cardiac condition. TEAM episode upside and avoided-readmission savings are not in these numbers — they are upside on top.

Active Program Enrollments Under Remote Care

Monthly active enrollments by program — not unique patients; a patient carrying both RPM and PCM is counted in each. Physician referrals (5/provider/mo, 70% acceptance) + 1 on-site enrollment specialist (80/mo) + telephonic outreach, net of discharges. RPM reaches its ceiling of ~578 in month 11; PCM its ceiling of 561 in month 22.

Monthly Economics — Revenue, Fees, Margin

Net reimbursement (after denials and coinsurance bad debt) vs. CoachCare fees. Month 1 is modeled slightly negative as one-time setup and integration fees land; margin turns positive in month two and there is no negative-margin quarter.

24-Month Net Reimbursement Mix

$1.71M total across the RPM + PCM cardiology stack.

The Financial Summary

24-month, by programNet reimb.CoachCare feesPractice margin
RPM$1,034,204$584,667$449,537
PCM$674,486$350,947$323,539
Implementation & ancillary—$42,043−$42,043
Total, 24 months$1,708,690$977,657$731,033
By periodNet reimb.CoachCare feesPractice margin
Year 1$543,803$318,924$224,879
Year 2$1,164,887$658,733$506,154
24 months$1,708,690$977,657$731,033
Includes an on-site enrollment specialist staffed at CoachCare's expense — embedded value, never subtracted from practice margin.

24-month practice margin: 42.8% of net reimbursement (Year 1 41.4%, Year 2 43.5%). Full model available as a companion workbook.

Scenario Explorer — Build Your Own Forecast

Adjust the assumptions and watch the 24-month forecast recompute live. Census is active program enrollments, not unique patients. Modeled panel: 2,200.
24-mo net reimbursement
$1.71M
24-mo practice margin
$0.73M
Active enrollments at month 24
1,138
Hospitalizations avoided
~72
31,676

Billed Claims / Units

Recurring, subscription-like professional-fee volume over 24 months.

113,648

Physiologic Readings

A continuous clinical picture of the HF, CAD, AFib, and HTN panels between visits.

~72

Hospitalizations Avoided

≈ $1.08M in avoided acute cost at $15K per admission — and direct relief on your hospitals' 30-day episodes.

7.5

FTE-Years Absorbed

~15,534 care-team hours of monitoring, outreach, and documentation handled by the service line.

Implementation

Chartered in 30 Days.
Enrolling by Day 45.

CoachCare operates as the service line's engine — enrollment outreach, device logistics, 24/7 monitoring, and billing-ready documentation — while Baker-Gilmour's physicians govern protocols and every clinical decision. Full-service delivery means launch requires no new practice headcount: the on-site enrollment specialist is staffed at CoachCare's expense, and your medical assistants and front desk keep their current workflow.

0–30 Days

Charter the Service Line

Named physician owner, P&L, scorecard; Veradigm integration and billing configuration; protocol sign-off for the HF, CAD, AFib, and HTN pathways; panel validation against practice chart counts.

31–90 Days

Anchor Cohorts First

Heart failure and post-procedure discharges from Memorial and Flagler, plus the device-clinic population — first billable enrollments by day 45, outreach within two business days of discharge.

91–180 Days

Both Offices at Full Enrollment

Jacksonville and St. Augustine panels enrolling to ceiling pace; hypertension cohort deepens; monthly scorecard — census, capture rate, revenue per patient-month, readmission signal — to practice leadership.

181–365 Days

The Episode Partnership

Program results packaged for Memorial and Flagler: documented 30-day support on the episodes CMS reconciles against them, and the case for a formal cardiology partnership on that work.

About CoachCare

The Experience to Get It Right

The service line described on this page runs on infrastructure already proven at national scale.

500,000+

Patients Managed

Over 400 conditions managed for 500,000+ patients.

10,000+

Clinicians on the Platform

Providers running remote care programs on CoachCare today.

1,000+

Programs Implemented

Remote care programs implemented for provider organizations.

5M+

Claims Generated

Care-plan coding and billing that has produced over 5 million claims.

100M+

Data at Scale

Over 100 million vitals recorded and 4 million+ care actions.

Policy Watch · CMS-1848-P

2027 Proposed Rule Insights

CMS's CY2027 Physician Fee Schedule proposed rule, published July 16, 2026, proposes to reprice remote physiologic monitoring. Here is what it reaches, what it leaves alone, and how the operating model behind this service line absorbs it.

1

The Proposal Is Confined to RPM

CMS's remote-monitoring proposals sit in one code family: RPM. CCM, PCM, and TCM are not part of them. That distinction lands directly on this forecast — PCM carries $674,486 of the modeled $1,708,690 in 24-month net reimbursement, and the TCM touch at discharge is outside the proposal entirely. Neither is in scope.

2

CoachCare Is Building the Contingencies Now

The delivery model has more than one shape, and CoachCare is preparing each so the service line's economics hold wherever the rule settles. One unbundles the program into its parts — SaaS platform, device logistics, and program enablement — priced as components. Another engages CoachCare to run the staffing itself, an MSO-style arrangement in which the practice owns the clinical program and the billing while CoachCare carries the labor model. Neither requires re-architecting the service line described on this page.

3

ACCESS Moves Remote Care to Risk-Based PMPM

Alongside the fee schedule, CMS's ACCESS Model pays remote care as a risk-based per-member-per-month arrangement rather than per code: recurring per-beneficiary payments, half of each one withheld and reconciled against outcome attainment. Cardiometabolic care is among its four clinical tracks. What earns under that structure — controlled pressures, titrated therapy, decompensations caught early — is what this service line is built to produce.

What the Proposal Actually Takes Off This Forecast

This forecast repriced code by code at CMS's CY2027 proposed values, at this practice's own MAC locality rather than national averages. Same enrollment, same phasing plan — only the rates move.

−20.5%
The headline per-code cut — device supply (99454 / 99445), the code the proposal reprices hardest.
→
−8.4%
The RPM patient-year, because device supply is only 31% of it — the management codes barely move.
→
−5.3%
The whole service line, because PCM carries 39.5% of the forecast and is not in scope.
RPM alone — the only code family in scope$1,034,204 over 24 months
−$86,509
−8.4% of RPM
The whole service line — RPM + PCM$1,708,690 over 24 months
−$90,084
−5.3% of the whole

Both bars run on the same dollar scale, so the red slice is nearly the same width in each — the same dollars, measured against a larger base. The empty track on the top bar is the care-management revenue RPM alone does not include.

RPM, retained at CY2027 proposed rates The proposed reduction PCM — not in scope

Repriced at this locality's own geographic adjusters. The RPM reductions fall almost entirely on practice expense, so the untouched work component carries more weight in some localities than others; the same repricing at national rates would be −8.8% on RPM. Of the $90,084, RPM accounts for $86,509 and the care-management arm for $3,575.

Where the Proposal Lands, Code Family by Code Family

CY2026 versus CMS's published CY2027 proposed values, shown at national non-facility amounts so they can be read against CMS's own tables. This practice's locality-adjusted amounts differ; the repricing above uses the local figures.

Code familyWhat CMS proposedCY2026CY2027 proposedChange
In scope — remote physiologic monitoring
99454 / 99445 · device supplyPractice expense recrosswalked$52.11$41.38−21%
99457 · management, first 20 minDirect practice expense removed$51.77$49.59−4%
99458 · management, each addl 20 minDirect practice expense removed$41.42$40.39−2%
99453 · setup and patient educationCrosswalked; one-time per patient$21.71$20.03−8%
Not in scope — the codes the proposal does not reach
99424–99427 · PCMNo structural change proposed$67.80$67.00−1%
99495 / 99496 · TCMNot addressed by the proposalOutside the remote-monitoring provisions entirely

National non-facility amounts; CY2027 values are CMS's own published proposals in Addendum B of CMS-1848-P. The care-management rows show the lead code in each family; every code in those families moves within about 4% in either direction, which is ordinary annual movement rather than a repricing. The RPM reductions are also phased — section 1848(c)(7) of the Act caps any one code's total-RVU reduction at 19% in a single year, and CMS publishes the affected codes, so CY2027 is a single-digit year for a typical program and the remainder arrives no earlier than CY2028.

None of this is final. CMS-1848-P is a proposed rule. Comments are due September 14, 2026, the final rule is expected in early November, and it takes effect January 1, 2027. CoachCare is leading the advocacy — filing comments, putting the device cost and pricing evidence in front of CMS that the rule itself states the agency does not have, and helping practices file their own. This practice gets the final rates, and the model rerun against them, the week they publish.
Why CoachCare for Baker-Gilmour Cardiovascular Institute

Built for the Way This Practice Runs

Six reasons this partnership fits Baker-Gilmour specifically, not remote care in general.

Veradigm

We run inside the chart you already use

CoachCare's integration catalog includes Veradigm: eligibility flags and orders leave the EHR, and discrete vitals, care documentation and claim-ready charges come back in as structured data. Patients already use the FollowMyHealth portal, so the program runs from the chart your team lives in, not beside it.

Full service

The model that runs without hiring

Enrollment outreach, the care team, cellular devices, 24/7 alert triage and billing preparation are CoachCare's payroll. The practice inherits a running program at a 42.8% margin, margin-positive from month two, with no hiring cycle. On-site enrollment is our expense — telephonic outreach converts about 8%, so we staff the clinic instead.

Governance

The practice stays in charge

Your cardiologists set the protocols, sign the care plans and make every clinical decision, and claims go out under the group's own entity and NPIs. CoachCare supplies the staff, devices, platform and billing preparation under that governance. It is the operating model an independent institute keeps control of.

TEAM

One spine under the discharges and the episodes

Every high-risk discharge from HCA Florida Memorial and Flagler Hospital opens a transitional-care window and a first-14-day monitoring window. The same infrastructure that bills those touches also moves the 30-day spend and readmissions on which those hospitals' TEAM episodes are now reconciled. One remote care service line covers the standalone panel and the episode performance.

Clean build

No incumbent to unwind

The practice bills none of these codes today, so there is no existing vendor to rip out and no parallel workflow to retire. The program is built once, inside Veradigm, for the heart-failure, coronary-artery-disease, atrial-fibrillation and hypertension panels the group already manages.

Aligned

Paid as you enroll — no capital, no lock-in

Fees are per active patient per month; there is no capital outlay and no payroll ramp. Because the forecast is set by enrollment pace, throughput is the lever. If the census does not build, CoachCare does not get paid, and the forecast, Disclosures and workbook behind this page are yours to keep either way.

The ask: a working session to validate the Medicare panel against your own chart counts, confirm no remote-monitoring line is already in place, scope the Veradigm interface, and set the go-live for the post-discharge heart-failure cohort.